Software Support

Details

Last Updated on Tuesday, 07 August 2012 00:25

If you have questions regarding the services to which you are entitled, please review your Software License Agreement and your Annual Maintenance Agreement.

For software support, please get in touch with us. These are the appropriate support lines,

When you contact us for technical support, please be ready to provide the software name, version, and component which you need help using, along with a brief but specific description of the problem/issue.

 
Here are simple steps to find the version you are using of some of our software.

• AgWare™
• FreshAware™ (handheld)
• FreshAware™ Administration
• FreshAware™ Monitor
• FreshAware™ Reports

AgWare™
Location : Bottom-left of the AgWare Explorer window (main menu window)

Pictured here is version 2.0.3177 (as Ver. 2.0.3177)

FreshAware™ (handheld)
Location : Top-left of the main menu (on the bottom-left corner of the FreshAware™ logo)

Pictured here is version 1.1.3 (as v1.1.3)

FreshAware™ Administration
Location : Bottom-right of the main window

Pictured here is version 1.0.4 (as v1.0.4)

FreshAware™ Monitor
Location : Bottom-right of the main window

Pictured here is version 1.0.0 (as v1.0.0)

FreshAware™ Reports
Location : Bottom-left of the main window

Pictured here is version 1.24 (as Version 1.24)